The Federal Government has initiated an investigation into allegations of ticket racketeering on the Abuja-Kaduna rail route following numerous passenger complaints.
Minister of Transportation, Saidu Alkali, announced the directive on Sunday via a statement on his official X (formerly Twitter) account.
He instructed Fidet Okhiria, the Managing Director of the Nigerian Railway Corporation (NRC), to establish a committee tasked with investigating the alleged issues and resolving them.
In the statement, Minister Alkali acknowledged the concerns raised by passengers regarding difficulties in purchasing tickets for the Abuja-Kaduna rail service.
He emphasized that the committee’s primary objective will be to review the entire ticketing process, focusing on identifying any negligence or mismanagement and ensuring those responsible are held accountable.
“Following numerous passenger complaints regarding challenges in purchasing tickets, I have instructed the Managing Director of the Nigerian Railway Corporation (NRC) @info_NRC to set up an investigation committee and resolve the alleged negligence leading to these problems on the Abuja-Kaduna route, with a focus on holding those responsible accountable.
“This committee will be tasked with conducting a detailed review of the ticket purchasing process, identifying any areas of neglect or mismanagement, and implementing necessary corrective measures,” the minister’s statement read in part.
This move is aimed at restoring public confidence in the railway system by improving transparency and efficiency in the ticketing process.
In addition to the directive to probe ticket racketeering allegations, the Minister of Transportation, Saidu Alkali, also noted in an image attached to his X (formerly Twitter) post that the Nigerian Railway Corporation (NRC) has increased the number of train trips on the Kaduna-Abuja rail route.
