First Bank is set to launch tailored financial services for people with disability and physically challenged customers across its operations.
According to the bank, the initiative is part of its broader continuous commitment to promoting financial inclusion and diversity. It would benefit customers who are blind, and physically challenged across its operations.
This initiative is part of FirstBank’s broader continuous commitment to promoting Financial Inclusion and Diversity, which is shown in its policies, partnerships and initiatives such as its employees’ ratio of female to male (about 41%:59%; and 37 per cent women in management roles) as well as the FirstBank Women Network, an initiative that seeks to address the gender gap and increase the participation of women at all levels within the organisation.
In addition, the Bank’s membership of the UN Women is an affirmation of a deliberate policy that is consistent with UN Women’s Women Empowerment’s Principles (WEPs) ─ Equal Opportunity, Inclusion and Nondiscrimination.
Commenting on the proposed launch, the Chief Risk Officer and Chairman of the FirstBank Sustainability Committee, Patrick Akhidenor stated thus:
“Everyone deserves access to financial services whether physically or digitally. We recognize this, and we are providing financial services that are both accessible and affordable to visually impaired and physically challenged customers at all our touch points.”

